/* ===== 意见反馈 · page-contact ===== */

.page-contact {
  --ct-ink-soft: rgba(36, 28, 59, .72);
  --ct-on-night: rgba(245, 239, 227, .78);
  background: var(--ivory);
  color: var(--ink);
  font-family: var(--font-cn);
  font-size: var(--fs-16);
  line-height: 1.85;
  overflow-x: hidden;
}

.page-contact *,
.page-contact *::before,
.page-contact *::after {
  box-sizing: border-box;
}

/* ---------- 首屏 ---------- */

.page-contact .ct-hero {
  padding: 24px 0 48px;
}

.page-contact .ct-crumbs {
  margin-bottom: 26px;
}

.page-contact .ct-hero__grid {
  display: grid;
  gap: 34px;
}

.page-contact .ct-hero__eyebrow {
  margin: 0 0 14px;
  color: var(--ruby);
  text-transform: none;
}

.page-contact .ct-hero__title {
  position: relative;
  margin: 0 0 20px;
  padding-left: 20px;
  font-weight: 900;
  font-size: clamp(30px, 8.4vw, var(--fs-64));
  line-height: 1.12;
  letter-spacing: -.02em;
  color: var(--ink);
}

.page-contact .ct-hero__title::before {
  content: "";
  position: absolute;
  left: 0;
  top: .14em;
  width: 7px;
  height: .98em;
  background: linear-gradient(180deg, var(--emerald) 0%, var(--emerald-b) 62%, var(--gold) 100%);
  clip-path: polygon(0 0, 100% 0, 100% 78%, 0 100%);
}

.page-contact .ct-hero__lead {
  margin: 0;
  max-width: 46ch;
  color: var(--ct-ink-soft);
}

.page-contact .ct-hero__facts {
  display: flex;
  flex-wrap: wrap;
  gap: 14px 34px;
  margin: 30px 0 0;
  padding: 22px 0 0;
  list-style: none;
  border-top: 1px solid var(--line);
}

.page-contact .ct-hero__facts li {
  display: flex;
  align-items: baseline;
  gap: 9px;
}

.page-contact .ct-num {
  font-family: var(--font-num);
  font-size: var(--fs-28);
  line-height: 1;
  letter-spacing: .01em;
  color: var(--emerald);
}

.page-contact .ct-hero__fact-label {
  font-family: var(--font-serif);
  font-size: var(--fs-13);
  letter-spacing: .06em;
  color: var(--violet);
}

.page-contact .ct-hero__media {
  margin: 0;
  align-self: stretch;
}

/* ---------- 三条通道 ---------- */

.page-contact .ct-routes {
  padding: 0 0 76px;
}

.page-contact .ct-lanes {
  display: grid;
  gap: 18px;
  margin-top: 40px;
}

.page-contact .ct-lane {
  position: relative;
  padding: 32px 22px 26px;
  background: var(--paper);
  border: 1px solid var(--line);
  transition: background var(--t-fast), border-color var(--t-fast), transform var(--t-fast);
}

.page-contact .ct-lane--mail {
  clip-path: polygon(0 0, 100% 0, 100% 100%, 0 calc(100% - 24px));
}

.page-contact .ct-lane--phone {
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 24px), 0 100%);
}

.page-contact .ct-lane--dock {
  clip-path: polygon(0 0, calc(100% - 24px) 0, 100% 24px, 100% 100%, 0 100%);
}

.page-contact .ct-lane::before {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  top: 0;
  height: 5px;
  background: var(--emerald);
}

.page-contact .ct-lane--phone::before {
  background: var(--gold);
}

.page-contact .ct-lane--dock::before {
  background: var(--ruby);
}

.page-contact .ct-lane:hover {
  background: var(--ivory);
  border-color: var(--emerald);
  transform: translateY(-3px);
}

.page-contact .ct-lane__title {
  margin: 16px 0 10px;
  font-size: var(--fs-22);
  font-weight: 700;
  line-height: 1.35;
  color: var(--ink);
}

.page-contact .ct-lane__key {
  display: block;
  margin: 0 0 16px;
  font-family: var(--font-num);
  font-size: 26px;
  line-height: 1.25;
  letter-spacing: .01em;
  color: var(--emerald);
  word-break: break-all;
}

.page-contact .ct-lane--dock .ct-lane__key {
  font-family: var(--font-cn);
  font-size: var(--fs-16);
  font-weight: 700;
  letter-spacing: 0;
  color: var(--ruby);
  word-break: normal;
}

.page-contact .ct-lane__text {
  margin: 0;
  font-size: var(--fs-16);
  line-height: 1.85;
  color: var(--ct-ink-soft);
}

.page-contact .ct-lane__meta {
  margin: 20px 0 0;
  padding-left: 11px;
  border-left: 2px solid var(--gold-l);
  color: var(--ink);
}

/* ---------- 联系信息底板 ---------- */

.page-contact .ct-board {
  position: relative;
  overflow: hidden;
  padding: 60px 0 68px;
  background: var(--night);
  color: var(--ivory);
}

.page-contact .ct-board::before {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background:
    linear-gradient(112deg, rgba(14, 107, 90, .44) 0%, rgba(14, 107, 90, 0) 48%, rgba(201, 162, 74, .22) 100%);
}

.page-contact .ct-board > .wrap {
  position: relative;
}

.page-contact .ct-board__eyebrow {
  margin: 0 0 12px;
  color: var(--gold);
}

.page-contact .ct-board__title {
  margin: 0;
  font-weight: 900;
  font-size: clamp(24px, 6.2vw, var(--fs-40));
  line-height: 1.2;
  letter-spacing: -.01em;
  color: var(--paper);
}

.page-contact .ct-board__list {
  margin: 34px 0 0;
  padding: 0;
}

.page-contact .ct-board__row {
  display: grid;
  gap: 6px;
  padding: 20px 0;
  border-top: 1px solid var(--line-dark);
}

.page-contact .ct-board__row dt {
  margin: 0;
  font-family: var(--font-serif);
  font-size: var(--fs-13);
  letter-spacing: .08em;
  color: var(--gold);
}

.page-contact .ct-board__row dd {
  margin: 0;
  font-family: var(--font-num);
  font-size: 30px;
  line-height: 1.3;
  letter-spacing: .01em;
  color: var(--paper);
  word-break: break-all;
}

.page-contact .ct-board__row--text dd {
  font-family: var(--font-cn);
  font-size: var(--fs-16);
  font-weight: 400;
  line-height: 1.8;
  letter-spacing: 0;
  color: var(--ivory);
  word-break: normal;
}

.page-contact .ct-board__note {
  margin: 30px 0 0;
  max-width: 58ch;
  font-size: var(--fs-16);
  line-height: 1.85;
  color: var(--ct-on-night);
}

/* ---------- 受理时段 ---------- */

.page-contact .ct-hours {
  padding: 72px 0 0;
}

.page-contact .ct-hours__grid {
  display: grid;
  gap: 30px;
}

.page-contact .ct-hours__media {
  margin: 0;
}

.page-contact .ct-hours__title {
  margin: 0 0 16px;
  font-size: clamp(22px, 5.6vw, var(--fs-28));
  font-weight: 700;
  line-height: 1.35;
  color: var(--ink);
}

.page-contact .ct-hours__text p {
  margin: 0 0 16px;
  font-size: var(--fs-16);
  line-height: 1.85;
  color: var(--ct-ink-soft);
}

.page-contact .ct-hours__text p:last-child {
  margin-bottom: 0;
}

/* ---------- 处理顺序 ---------- */

.page-contact .ct-flow {
  padding: 80px 0 0;
}

.page-contact .ct-steps {
  position: relative;
  display: grid;
  gap: 18px;
  margin: 42px 0 0;
  padding: 0;
  list-style: none;
}

.page-contact .ct-step {
  position: relative;
  z-index: 1;
  padding: 26px 22px 28px;
  background: var(--paper);
  border: 1px solid var(--line);
  transition: background var(--t-fast), border-color var(--t-fast);
}

.page-contact .ct-step:nth-child(odd) {
  clip-path: polygon(0 0, 100% 0, 100% 100%, 0 calc(100% - 22px));
}

.page-contact .ct-step:nth-child(even) {
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 22px), 0 100%);
}

.page-contact .ct-step:hover {
  background: var(--ivory);
  border-color: var(--emerald-b);
}

.page-contact .ct-step__num {
  display: block;
  font-family: var(--font-num);
  font-size: 34px;
  line-height: 1;
  letter-spacing: .02em;
  color: var(--gold);
}

.page-contact .ct-step__title {
  margin: 12px 0 10px;
  font-size: var(--fs-22);
  font-weight: 700;
  line-height: 1.35;
  color: var(--ink);
}

.page-contact .ct-step__text {
  margin: 0;
  font-size: var(--fs-16);
  line-height: 1.85;
  color: var(--ct-ink-soft);
}

/* ---------- 自助入口 ---------- */

.page-contact .ct-self {
  padding: 80px 0 88px;
}

.page-contact .ct-self__grid {
  display: grid;
  gap: 34px;
}

.page-contact .ct-self__title {
  margin: 0 0 18px;
  font-size: clamp(22px, 5.6vw, var(--fs-28));
  font-weight: 700;
  line-height: 1.35;
  color: var(--ink);
}

.page-contact .ct-self__text {
  margin: 0 0 16px;
  max-width: 54ch;
  font-size: var(--fs-16);
  line-height: 1.85;
  color: var(--ct-ink-soft);
}

.page-contact .ct-self__text--quiet {
  margin-bottom: 0;
  padding-top: 16px;
  border-top: 1px solid var(--line);
  font-size: var(--fs-16);
  color: var(--violet);
}

.page-contact .ct-links {
  display: grid;
  gap: 14px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-contact .ct-links__link {
  position: relative;
  display: grid;
  gap: 6px;
  padding: 20px 46px 20px 22px;
  text-decoration: none;
  background: var(--paper);
  border: 1px solid var(--line);
  border-left: 4px solid var(--emerald);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 18px), calc(100% - 18px) 100%, 0 100%);
  transition: background var(--t-fast), border-color var(--t-fast), transform var(--t-fast);
}

.page-contact .ct-links__link:hover,
.page-contact .ct-links__link:focus-visible {
  background: var(--gold-l);
  border-color: var(--emerald-b);
  transform: translateX(3px);
}

.page-contact .ct-links__title {
  font-size: var(--fs-22);
  font-weight: 700;
  line-height: 1.3;
  color: var(--ink);
}

.page-contact .ct-links__desc {
  font-size: var(--fs-13);
  line-height: 1.7;
  color: var(--violet);
}

.page-contact .ct-links__arrow {
  position: absolute;
  top: 50%;
  right: 20px;
  transform: translateY(-50%);
  font-family: var(--font-num);
  font-size: var(--fs-22);
  color: var(--emerald);
}

.page-contact .ct-links__link:hover .ct-links__arrow,
.page-contact .ct-links__link:focus-visible .ct-links__arrow {
  color: var(--ruby);
}

.page-contact a:focus-visible {
  outline: 2px solid var(--gold);
  outline-offset: 2px;
}

/* ---------- 桌面端 ---------- */

@media (min-width: 720px) {
  .page-contact .ct-board__row {
    grid-template-columns: 132px minmax(0, 1fr);
    align-items: baseline;
    gap: 28px;
  }

  .page-contact .ct-board__row--text {
    align-items: start;
  }

  .page-contact .ct-board__row--text dt {
    padding-top: 6px;
  }
}

@media (min-width: 900px) {
  .page-contact .ct-hero {
    padding: 44px 0 68px;
  }

  .page-contact .ct-hero__grid {
    grid-template-columns: minmax(0, 1.12fr) minmax(0, .88fr);
    align-items: end;
    gap: 60px;
  }

  .page-contact .ct-lanes {
    grid-template-columns: 1fr 1.06fr 1.2fr;
    align-items: start;
    gap: 26px;
    margin-top: 48px;
  }

  .page-contact .ct-lane--mail {
    margin-top: 60px;
  }

  .page-contact .ct-lane--phone {
    margin-top: 30px;
  }

  .page-contact .ct-lane--dock {
    margin-top: 0;
  }

  .page-contact .ct-board {
    padding: 76px 0 84px;
  }

  .page-contact .ct-hours {
    padding: 92px 0 0;
  }

  .page-contact .ct-hours__grid {
    grid-template-columns: minmax(0, 1.02fr) minmax(0, .98fr);
    align-items: center;
    gap: 60px;
  }

  .page-contact .ct-flow {
    padding: 96px 0 0;
  }

  .page-contact .ct-steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 22px;
    margin-top: 52px;
  }

  .page-contact .ct-steps::before {
    content: "";
    position: absolute;
    z-index: 0;
    top: 60px;
    left: 10%;
    right: 10%;
    height: 1px;
    background: var(--gold);
    opacity: .55;
  }

  .page-contact .ct-self {
    padding: 96px 0 104px;
  }

  .page-contact .ct-self__grid {
    grid-template-columns: minmax(0, 1.3fr) minmax(0, 1fr);
    gap: 64px;
    align-items: start;
  }
}

@media (min-width: 1180px) {
  .page-contact .ct-hero__facts {
    gap: 14px 46px;
  }

  .page-contact .ct-lane {
    padding: 36px 28px 30px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ct-lane,
  .page-contact .ct-step,
  .page-contact .ct-links__link {
    transition: none;
  }

  .page-contact .ct-lane:hover,
  .page-contact .ct-links__link:hover,
  .page-contact .ct-links__link:focus-visible {
    transform: none;
  }
}
<<<END>>>